Shifting Minds Limited  Registered office: Twyford House, 51 Twyford Avenue, London, N2 9NR, United Kingdom. 

Website:  www.shiftingminds.com  Copyright © 2023 Shifting Minds Limited    

Registered Limited Company 5003036    VAT Registration 832 3704 46

Helping organisations and people grow Last updated: June 8, 2023

Enquiry

020 8374 3985

We have worked with:-


Private Sector

BT

Muller

SABMiller

AllianzGI

WPP

Discovery Communications

Marks and Spencer

Manpower

Hays

GE

Brambles

Siegwek

Hitachi Rail

Kaplan Financial

Aircom International

Airwave

Spire Payments

Devonshire

Salt

BPP

TubeLines

Nexen

Cabot Financial

OPC Consultancy

MI Sport

People & Partners

Energise Consultancy

Salt Recruitment

Devonshire Recruitment

Consult HR

Mutual Bank

UK Retail Banks

Merchant Bank

Insurance companies

Engineering companies

High street retailers

Management Consultancies


Public Sector

BBC

HMRC

Post Office

NHS

Citizen’s Advice

Basingstoke Council

Ken and Chelsea Council

Northamptonshire Council

East Sussex council

Hampshire Council

City Council

Health authority


3rd Sector

Marie Curie Cancer Care

Prostate Cancer UK

Royal College of  Nursing

City and Guilds

YMCA

ABE

Family Housing

Peabody Trust


Negotiation skills


Custom designed:

Quality, in-house training for your organisation’s needs

Overview:

To encourage effective negotiation through directing the energy involved in disagreement and conflict towards positive outcomes for all concerned (organisation and individuals)

Negotiation skills


"Any business arrangement that is not profitable to the other person will in the end prove unprofitable for you. The bargain that yields mutual satisfaction is the only one that is apt to be repeated”


Anonymous


Training Style:

Interactive, enjoyable  and thought provoking. The workshop uses inputs from the course leader, group and individual exercises, real plays, role plays and case studies.


More Information:

If you want to know more about this course or its suitability for you or a colleague, call us on 020 8374 3985 and speak informally to one of our course leaders, or message




Who will benefit:

Anyone who needs to improve their negotiation skills within a commercial / organisational workplace context

Objectives:

By the end of this course participants will be able to:

  • Describe different negotiation strategies and how / when to apply
  • Use negotiation techniques to navigate out of deadlocks and stalemates
  • Identify the various roles people play out in the negotiation process
  • Use the skills regularly used by experienced and successful negotiators

Content:

(We customise and structure the content to your organisation's specific needs)


  • Personal beliefs about Negotiating
  • The best negotiators I ever knew…
  • Template for personal action planning
  • The negotiation challenge - “the Red-Black” game
  • Assessment of current negotiation capability
  • Introduction to the two fundamental types of negotiation
  • The features and implications of “win/lose” and win/win”.
  • Exercise - Personal experiences of negotiations
  • Individual and team negotiations in your organisation
  • Identifying your targets – ideal, good, acceptable,
  • and bottom line
  • Identifying the “variables” for you and for them
  • Identifying what you are happy to give away
  • Introduction to the negotiation case study
  • The importance of body language
  • Common body language signals to track and exercise
  • Developing sensory acuity
  • Building the right level of rapport
  • Pick your style of negotiations
  • Recognising the importance of assertion, aggression and submission  when influencing and persuading
  • Great listening skills
  • Managing your emotions
  • “Slicing” – moving towards agreement
  •  Breaking stalemates/deadlocks  
  • How to ask precision questions
  • How to answer in an artfully vague manner
  • Handling and countering “tricky moves”
  • Live simulation of negotiations (difficulty - hard)
  • “Time-outs” feedbacks and analysis
  • Conditional closes
  • Knowing when to stop negotiating